Privacy Policy

Last Updated: May 11, 2024

1. Introduction

Welcome to Reactive Systems SL. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include names; phone numbers; email addresses; mailing addresses; usernames; passwords; contact preferences; contact or authentication data; billing addresses; debit/credit card numbers; and other similar information.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To post testimonials (with your consent).
• Request feedback.
• To enable user-to-user communications (with consent).
• To manage user accounts.
• To send administrative information to you.
• To protect our Services.
• To enforce our terms, conditions and policies.
• To respond to legal requests and prevent harm.
• Fulfil and manage your orders.
• To deliver targeted advertising (with consent where required).
• For other business purposes such as data analysis and improving user experience.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations. We may process or share your data in connection with business transfers, affiliates, business partners, or when you interact with public areas of the website.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies will be provided in a separate Cookie Policy.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will not be able to defeat our security and improperly access or misuse your information.

8. Minors

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website.

9. Your Privacy Rights

In some regions (like the European Economic Area and the UK), you have certain rights under applicable data protection laws. These may include the right to request access, rectification, erasure, restriction, data portability, or to object to processing of your personal information in certain circumstances.

10. Do-Not-Track Signals

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

11. Updates to This Policy

We will update this policy as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible.

12. Contact Us

If you have questions or comments about this notice, you may email us at [email protected] or by post to:

13. Review / Update / Delete Your Data

Depending on your jurisdiction you may have the right to request access to the personal information we collect from you, change that information, or delete it. To submit a request, please contact us. We will respond within applicable legal timeframes.